Daily Archives: December 6, 2007
On customer data integration (3)
This is post 3 of a 4 part series on the concept and application of Customer Data Integration (hereafter referred to as CDI). The first post dealt with the definition of a number of concepts that make up the field … Continue reading
Posted in CDI, CRM, Customer Data, Series, Technology, Value Proposition
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On CRM in 2008
It’s time to look back at 2007 and gaze in to what the future holds for all of us. CRM Magazine features an article on CRM 2.0 and possible developments in the CRM arena in 2008. Interesting to see Mitchel … Continue reading
Posted in CRM, CRM 2.0, On Demand, Outsourcing, SaaS, SalesForce.com, Technology, Wiki
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