Daily Archives: February 20, 2008

On Single Tenant CRM On Demand

Software-as-a-Service, but not sharing it with other users. Oracle has announced Single Tenant, Enterprise Edition, CRM on Demand. Read this article on CRM Daily

Posted in CRM, CRM Daily, Oracle, Outsourcing, SaaS, Siebel | Leave a comment

On Vendor Relationship Management (VRM)

Over the last week I’ve been diving into the concept of Vendor Relationship Management, which is being developed by CRM experts around the world and lead by a Harvard project group. Vendor relationship management is being defined as reciprocal to … Continue reading

Posted in CRM 2.0, Social Networking, Technology, Value Proposition, VRM, Web, Wiki | Leave a comment