Monthly Archives: April 2008

On Oracle as the Leader in Enterprise 2.0 Solutions

Posted on April 23, 2008 by

Enterprise 2.0 spending will rise to US$ 4.6 Billion by 2013, according to a new report by Forrester research. Oracle seems to have the ambition to become one of the front runners in integrating Web 2.0 solutions into their packaged … Continue reading →

Posted in CRM 2.0, Enterprise 2.0, On Demand, Oracle, Web 2.0 | Leave a comment

On Gartner’s CRM Handbook

Posted on April 10, 2008 by

Just found the new Gartner CRM Handbook on CustomerThink, sponsored by Salesforce.com and providing information on the keys to On Demand / CRM success. The document seems to be a bit of a celebrations of the fact that SFDC has … Continue reading →

Posted in CRM, CustomerThink, Gartner, Handbook; Salesforce.com | Leave a comment

Linkdump – Web 2.0 and CRM

Posted on April 9, 2008 by

Using Web 2.0 to engage the customer – ThinkCustomers:The1to1 Blog Bungee labs mashing up old-school crm with new-school Web 2.0 – CNET

Posted in CRM 2.0, Oracle, Technology, VRM, Web, Web 2.0 | Leave a comment