July 21, 2009 at 20:11 | Posted in CRM 2.0, Enterprise 2.0, Social CRM | Leave a Comment
I used a Dutch based website (Yubby) to collect a number of interesting videos on the concept of Social CRM, the applications that can be used to implement Social CRM and some statements from users of Social CRM applications. Enjoy!
Watch the Social CRM channel on Yubby