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	<title>CRM works &#187; CDI</title>
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		<title>CRM works &#187; CDI</title>
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		<title>On Siebel UCM</title>
		<link>http://blog.crmworks.nl/2008/02/02/on-siebel-ucm/</link>
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		<pubDate>Sat, 02 Feb 2008 12:27:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
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		<description><![CDATA[A couple of weeks a go I held an internal presentation on Oracle&#8217;s Siebel Universal Customer Master. I&#8217;ve been lucky enough to have been involved in two UCM implementations, for both version 7.5 and 8.0. I thought it wise to &#8230; <a href="http://blog.crmworks.nl/2008/02/02/on-siebel-ucm/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=30&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>On customer data integration (4)</title>
		<link>http://blog.crmworks.nl/2008/01/04/on-customer-data-integration-4/</link>
		<comments>http://blog.crmworks.nl/2008/01/04/on-customer-data-integration-4/#comments</comments>
		<pubDate>Fri, 04 Jan 2008 12:15:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CDI]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Data]]></category>
		<category><![CDATA[Series]]></category>
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		<description><![CDATA[This is post 4 of a 4 part series on the concept and application of Customer Data Integration (hereafter referred to as CDI). The first post dealt with the definition of a number of concepts that make up the field &#8230; <a href="http://blog.crmworks.nl/2008/01/04/on-customer-data-integration-4/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=23&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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		<title>On customer data integration (3)</title>
		<link>http://blog.crmworks.nl/2007/12/06/on-customer-data-integration-3/</link>
		<comments>http://blog.crmworks.nl/2007/12/06/on-customer-data-integration-3/#comments</comments>
		<pubDate>Thu, 06 Dec 2007 10:34:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CDI]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Data]]></category>
		<category><![CDATA[Series]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Value Proposition]]></category>

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		<description><![CDATA[This is post 3 of a 4 part series on the concept and application of Customer Data Integration (hereafter referred to as CDI). The first post dealt with the definition of a number of concepts that make up the field &#8230; <a href="http://blog.crmworks.nl/2007/12/06/on-customer-data-integration-3/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=15&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>On the cost of customer data security</title>
		<link>http://blog.crmworks.nl/2007/11/30/on-the-cost-of-customer-data-security/</link>
		<comments>http://blog.crmworks.nl/2007/11/30/on-the-cost-of-customer-data-security/#comments</comments>
		<pubDate>Fri, 30 Nov 2007 12:37:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CDI]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[CRM Daily]]></category>
		<category><![CDATA[Customer Data]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[Within the US security breaches for companies are leading to significant costs in order to re-imburse clients for privacy loss, improving security for IT applications and adapting to ever evolving technology developments. Read this article to find out how much &#8230; <a href="http://blog.crmworks.nl/2007/11/30/on-the-cost-of-customer-data-security/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=13&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>On Customer Data Integration (2)</title>
		<link>http://blog.crmworks.nl/2007/11/29/on-customer-data-integration-2/</link>
		<comments>http://blog.crmworks.nl/2007/11/29/on-customer-data-integration-2/#comments</comments>
		<pubDate>Thu, 29 Nov 2007 12:51:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CDI]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Series]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Value Proposition]]></category>

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		<description><![CDATA[This is post 2 of a 4 part series on the concept and application of Customer Data Integration (hereafter referred to as CDI). The first post dealt with the definition of a number of concepts that make up the field &#8230; <a href="http://blog.crmworks.nl/2007/11/29/on-customer-data-integration-2/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=12&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>On Customer Data Integration (1)</title>
		<link>http://blog.crmworks.nl/2007/11/18/on-customer-data-integration-1/</link>
		<comments>http://blog.crmworks.nl/2007/11/18/on-customer-data-integration-1/#comments</comments>
		<pubDate>Sun, 18 Nov 2007 21:11:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CDI]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Series]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Value Proposition]]></category>

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		<description><![CDATA[This is to become post 1 of a 4 part series on the concept and application of Customer Data Integration (hereafter referred to as CDI). This first post will go into the definition of a number of concepts that make &#8230; <a href="http://blog.crmworks.nl/2007/11/18/on-customer-data-integration-1/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=8&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>On customer data proliferation and ownership</title>
		<link>http://blog.crmworks.nl/2007/11/18/on-customer-data-proliferation-and-ownership/</link>
		<comments>http://blog.crmworks.nl/2007/11/18/on-customer-data-proliferation-and-ownership/#comments</comments>
		<pubDate>Sun, 18 Nov 2007 20:58:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CDI]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[CRM Daily]]></category>
		<category><![CDATA[Customer Data]]></category>

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		<description><![CDATA[Who&#8217;s data is it anyway? In recent history sales people relied on their own network to close sales and score their bonus. Social networking and google have made it far more easy to find a new contact within a firm &#8230; <a href="http://blog.crmworks.nl/2007/11/18/on-customer-data-proliferation-and-ownership/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=7&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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