http://blog.crmworks.nl News, views and trends on CRM Sat, 29 Oct 2011 13:50:13 +0000 en hourly 1 http://wordpress.com/ http://0.gravatar.com/blavatar/814064d25ba223abd337ee1a4f3961ab?s=96&d=http%3A%2F%2Fs2.wp.com%2Fi%2Fbuttonw-com.png http://blog.crmworks.nl http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-1-links/ http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-1-links/#comments Thu, 12 Mar 2009 19:52:34 +0000 woutertrumpie http://crmworks.wordpress.com/?p=84 Continue reading →]]> http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-1-links/feed/ 0 woutertrumpie http://blog.crmworks.nl/2008/09/10/on-the-rise-of-ip-based-contact-centers/ http://blog.crmworks.nl/2008/09/10/on-the-rise-of-ip-based-contact-centers/#comments Wed, 10 Sep 2008 09:17:00 +0000 woutertrumpie http://crmworks.wordpress.com/2008/09/10/on-the-rise-of-ip-based-contact-centers/ Continue reading →]]> http://blog.crmworks.nl/2008/09/10/on-the-rise-of-ip-based-contact-centers/feed/ 0 woutertrumpie http://blog.crmworks.nl/2008/02/20/on-single-tenant-crm-on-demand/ http://blog.crmworks.nl/2008/02/20/on-single-tenant-crm-on-demand/#comments Wed, 20 Feb 2008 19:58:00 +0000 woutertrumpie http://crmworks.wordpress.com/2008/02/20/on-single-tenant-crm-on-demand/ ]]> http://blog.crmworks.nl/2008/02/20/on-single-tenant-crm-on-demand/feed/ 0 woutertrumpie http://blog.crmworks.nl/2008/01/16/on-oracle-and-bea-what-about-fusion-middleware/ http://blog.crmworks.nl/2008/01/16/on-oracle-and-bea-what-about-fusion-middleware/#comments Wed, 16 Jan 2008 21:15:00 +0000 woutertrumpie http://crmworks.wordpress.com/2008/01/16/on-oracle-and-bea-what-about-fusion-middleware/ Continue reading →]]> http://blog.crmworks.nl/2008/01/16/on-oracle-and-bea-what-about-fusion-middleware/feed/ 0 woutertrumpie http://blog.crmworks.nl/2007/12/17/on-seeing-the-financial-benefits-of-an-improved-customer-experience/ http://blog.crmworks.nl/2007/12/17/on-seeing-the-financial-benefits-of-an-improved-customer-experience/#comments Mon, 17 Dec 2007 10:50:00 +0000 woutertrumpie http://crmworks.wordpress.com/2007/12/17/on-seeing-the-financial-benefits-of-an-improved-customer-experience/ Continue reading →]]> http://blog.crmworks.nl/2007/12/17/on-seeing-the-financial-benefits-of-an-improved-customer-experience/feed/ 0 woutertrumpie http://blog.crmworks.nl/2007/11/30/on-the-cost-of-customer-data-security/ http://blog.crmworks.nl/2007/11/30/on-the-cost-of-customer-data-security/#comments Fri, 30 Nov 2007 12:37:00 +0000 woutertrumpie http://crmworks.wordpress.com/2007/11/30/on-the-cost-of-customer-data-security/ Continue reading →]]> http://blog.crmworks.nl/2007/11/30/on-the-cost-of-customer-data-security/feed/ 0 woutertrumpie http://blog.crmworks.nl/2007/11/26/on-salesforcecom-as-an-application-platform/ http://blog.crmworks.nl/2007/11/26/on-salesforcecom-as-an-application-platform/#comments Mon, 26 Nov 2007 09:25:00 +0000 woutertrumpie http://crmworks.wordpress.com/2007/11/26/on-salesforcecom-as-an-application-platform/ Continue reading →]]> http://blog.crmworks.nl/2007/11/26/on-salesforcecom-as-an-application-platform/feed/ 0 woutertrumpie http://blog.crmworks.nl/2007/11/18/on-customer-data-proliferation-and-ownership/ http://blog.crmworks.nl/2007/11/18/on-customer-data-proliferation-and-ownership/#comments Sun, 18 Nov 2007 20:58:00 +0000 woutertrumpie http://crmworks.wordpress.com/2007/11/18/on-customer-data-proliferation-and-ownership/ Continue reading →]]> http://blog.crmworks.nl/2007/11/18/on-customer-data-proliferation-and-ownership/feed/ 0 woutertrumpie