http://blog.crmworks.nl News, views and trends on CRM Sat, 29 Oct 2011 13:50:13 +0000 en hourly 1 http://wordpress.com/ http://0.gravatar.com/blavatar/814064d25ba223abd337ee1a4f3961ab?s=96&d=http%3A%2F%2Fs2.wp.com%2Fi%2Fbuttonw-com.png http://blog.crmworks.nl http://blog.crmworks.nl/2011/02/28/on-accentures-2010-global-consumer-survey/ http://blog.crmworks.nl/2011/02/28/on-accentures-2010-global-consumer-survey/#comments Mon, 28 Feb 2011 19:39:52 +0000 woutertrumpie http://blog.crmworks.nl/?p=140 Continue reading →]]> http://blog.crmworks.nl/2011/02/28/on-accentures-2010-global-consumer-survey/feed/ 0 woutertrumpie http://blog.crmworks.nl/2009/07/02/on-the-applications-of-social-crm-introduction/ http://blog.crmworks.nl/2009/07/02/on-the-applications-of-social-crm-introduction/#comments Thu, 02 Jul 2009 09:18:30 +0000 woutertrumpie http://blog.crmworks.nl/?p=104 Continue reading →]]> http://blog.crmworks.nl/2009/07/02/on-the-applications-of-social-crm-introduction/feed/ 1 woutertrumpie http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-2-a-poll-on-crm-focus/ http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-2-a-poll-on-crm-focus/#comments Thu, 12 Mar 2009 19:57:31 +0000 woutertrumpie http://crmworks.wordpress.com/?p=86 Continue reading →]]> http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-2-a-poll-on-crm-focus/feed/ 0 woutertrumpie http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-1-links/ http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-1-links/#comments Thu, 12 Mar 2009 19:52:34 +0000 woutertrumpie http://crmworks.wordpress.com/?p=84 Continue reading →]]> http://blog.crmworks.nl/2009/03/12/crm-in-a-downturn-1-links/feed/ 0 woutertrumpie http://blog.crmworks.nl/2008/12/28/on-2009-the-year-of-sustainability/ http://blog.crmworks.nl/2008/12/28/on-2009-the-year-of-sustainability/#comments Sun, 28 Dec 2008 12:50:07 +0000 woutertrumpie http://crmworks.wordpress.com/?p=58 Continue reading →]]> http://blog.crmworks.nl/2008/12/28/on-2009-the-year-of-sustainability/feed/ 1 woutertrumpie sustainability http://blog.crmworks.nl/2008/10/07/on-solving-the-customer-service-puzzle-or-crm-is-a-business-strategy-not-software/ http://blog.crmworks.nl/2008/10/07/on-solving-the-customer-service-puzzle-or-crm-is-a-business-strategy-not-software/#comments Tue, 07 Oct 2008 12:02:00 +0000 woutertrumpie http://crmworks.wordpress.com/2008/10/07/on-solving-the-customer-service-puzzle-or-crm-is-a-business-strategy-not-software/ Continue reading →]]> http://blog.crmworks.nl/2008/10/07/on-solving-the-customer-service-puzzle-or-crm-is-a-business-strategy-not-software/feed/ 1 woutertrumpie http://blog.crmworks.nl/2008/03/05/on-gartners-7-initiatives-to-improve-the-customer-experience/ http://blog.crmworks.nl/2008/03/05/on-gartners-7-initiatives-to-improve-the-customer-experience/#comments Wed, 05 Mar 2008 18:54:00 +0000 woutertrumpie http://crmworks.wordpress.com/2008/03/05/on-gartners-7-initiatives-to-improve-the-customer-experience/ ]]> http://blog.crmworks.nl/2008/03/05/on-gartners-7-initiatives-to-improve-the-customer-experience/feed/ 0 woutertrumpie http://blog.crmworks.nl/2008/01/13/on-predictions-for-2008/ http://blog.crmworks.nl/2008/01/13/on-predictions-for-2008/#comments Sun, 13 Jan 2008 20:36:00 +0000 woutertrumpie http://crmworks.wordpress.com/2008/01/13/on-predictions-for-2008/ Continue reading →]]> http://blog.crmworks.nl/2008/01/13/on-predictions-for-2008/feed/ 0 woutertrumpie http://blog.crmworks.nl/2008/01/08/on-dutch-telecommunication-industry-predictions/ http://blog.crmworks.nl/2008/01/08/on-dutch-telecommunication-industry-predictions/#comments Tue, 08 Jan 2008 15:11:00 +0000 woutertrumpie http://crmworks.wordpress.com/2008/01/08/on-dutch-telecommunication-industry-predictions/ Continue reading →]]> http://blog.crmworks.nl/2008/01/08/on-dutch-telecommunication-industry-predictions/feed/ 0 woutertrumpie http://blog.crmworks.nl/2007/12/20/on-outsourcing-your-services/ http://blog.crmworks.nl/2007/12/20/on-outsourcing-your-services/#comments Thu, 20 Dec 2007 09:43:00 +0000 woutertrumpie http://crmworks.wordpress.com/2007/12/20/on-outsourcing-your-services/ Continue reading →]]> http://blog.crmworks.nl/2007/12/20/on-outsourcing-your-services/feed/ 0 woutertrumpie