Category Archives: On Demand
On Oracle as the Leader in Enterprise 2.0 Solutions
Enterprise 2.0 spending will rise to US$ 4.6 Billion by 2013, according to a new report by Forrester research. Oracle seems to have the ambition to become one of the front runners in integrating Web 2.0 solutions into their packaged … Continue reading
On CRM in 2008
It’s time to look back at 2007 and gaze in to what the future holds for all of us. CRM Magazine features an article on CRM 2.0 and possible developments in the CRM arena in 2008. Interesting to see Mitchel … Continue reading
On Salesforce.com as an application platform
Apparently Salesforce.com wants to become the new Microsoft. With the recent launch of Force.com and the AppExchange platform SalesForce.com certainly seems to be making steps in that direction. An article on CRM-Daily contains the views of several industry experts on … Continue reading
On outsourced call centers
I thought that the boom in outsourcing call centres to India and other locations around the world was slowing down. Apparently that’s not the case. Avaya, the technology company, has concluded that the market keeps on growing after global research … Continue reading
On Oracle On Demand
Oracle is set to unveil a new set of On Demand CRM applications as part of their CRM on Demand offerings. Apparently a session was held last Friday to show a sneak preview of the functionality that is to be … Continue reading
