Category Archives: Predictions
CRM in a downturn (2) – a poll on CRM focus
The current economic crisis is having a significant effect on investments in enterprise wide CRM process reengineering and implementations of CRM technology. What is your view on where companies are most likely to invest, when it comes to CRM?
CRM in a downturn (1) – links
Most of the western world is suffering the economic effects of the credit crunch, which has turned into a full blown recession for most countries in Western Europe and the US. It seems that most CRM efforts are now focussed … Continue reading
On 2009 – the year of sustainability
The new year is approaching, 2008 is ending with some of us feeling the consequences of the credit crunch. It’s time to look towards the future. Every new day and new year opens a wealth of new opportunities, even in … Continue reading
On predictions for 2008
Much like the end of the year, everyone seems to be publishing predictions, trends and the future as a year begins. A little bit later than I had anticipated, I’d like to put in my two cents as well, from … Continue reading
On predicting the future
I was trying to watch for all kinds of list including CRM predicitions for 2008, but Paul Greenberg apparently has a keener eye than me. He’s come up with a comprehensive list of predictions from various researchers and key crm … Continue reading
