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	<title>CRM works &#187; Web 2.0</title>
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		<title>CRM works &#187; Web 2.0</title>
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		<title>Doc Searls on VRM. My view on the challenges</title>
		<link>http://blog.crmworks.nl/2009/01/25/doc-searls-on-vrm-my-view-on-the-challenges/</link>
		<comments>http://blog.crmworks.nl/2009/01/25/doc-searls-on-vrm-my-view-on-the-challenges/#comments</comments>
		<pubDate>Sun, 25 Jan 2009 19:40:57 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
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		<description><![CDATA[I came across a nice post by Doc Searls on what he would like when it comes to CRM from the point of view of the customer, or VRM. I wonder how long it will take for the first VRM &#8230; <a href="http://blog.crmworks.nl/2009/01/25/doc-searls-on-vrm-my-view-on-the-challenges/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=77&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>On social CRM II</title>
		<link>http://blog.crmworks.nl/2008/12/02/on-social-crm-ii/</link>
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		<pubDate>Tue, 02 Dec 2008 20:29:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CRM 2.0]]></category>
		<category><![CDATA[Social CRM]]></category>
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		<description><![CDATA[One of my former colleagues at Deloitte, Fabio Cipriani, the author of the blog cooperativo, shared a presentation on slideshare about Social CRM, how it extends CRM 1.0 and what the potential benifits are. Definitely worth taking a look at. &#8230; <a href="http://blog.crmworks.nl/2008/12/02/on-social-crm-ii/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=56&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>On Oracle as the Leader in Enterprise 2.0 Solutions</title>
		<link>http://blog.crmworks.nl/2008/04/23/on-oracle-as-the-leader-in-enterprise-20-solutions/</link>
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		<pubDate>Wed, 23 Apr 2008 07:06:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CRM 2.0]]></category>
		<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[On Demand]]></category>
		<category><![CDATA[Oracle]]></category>
		<category><![CDATA[Web 2.0]]></category>

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		<description><![CDATA[Enterprise 2.0 spending will rise to US$ 4.6 Billion by 2013, according to a new report by Forrester research. Oracle seems to have the ambition to become one of the front runners in integrating Web 2.0 solutions into their packaged &#8230; <a href="http://blog.crmworks.nl/2008/04/23/on-oracle-as-the-leader-in-enterprise-20-solutions/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=44&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Linkdump &#8211; Web 2.0 and CRM</title>
		<link>http://blog.crmworks.nl/2008/04/09/linkdump-web-20-and-crm/</link>
		<comments>http://blog.crmworks.nl/2008/04/09/linkdump-web-20-and-crm/#comments</comments>
		<pubDate>Wed, 09 Apr 2008 06:56:00 +0000</pubDate>
		<dc:creator>woutertrumpie</dc:creator>
				<category><![CDATA[CRM 2.0]]></category>
		<category><![CDATA[Oracle]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[VRM]]></category>
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		<description><![CDATA[Using Web 2.0 to engage the customer - ThinkCustomers:The1to1 Blog Bungee labs mashing up old-school crm with new-school Web 2.0 &#8211; CNET<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.crmworks.nl&amp;blog=5816845&amp;post=42&amp;subd=crmworks&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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