Category Archives: Wiki
On Vendor Relationship Management (VRM)
Over the last week I’ve been diving into the concept of Vendor Relationship Management, which is being developed by CRM experts around the world and lead by a Harvard project group. Vendor relationship management is being defined as reciprocal to … Continue reading
Posted in CRM 2.0, Social Networking, Technology, Value Proposition, VRM, Web, Wiki
Leave a comment
On CRM in 2008
It’s time to look back at 2007 and gaze in to what the future holds for all of us. CRM Magazine features an article on CRM 2.0 and possible developments in the CRM arena in 2008. Interesting to see Mitchel … Continue reading
Posted in CRM, CRM 2.0, On Demand, Outsourcing, SaaS, SalesForce.com, Technology, Wiki
Leave a comment
On CRM 2.0
Making everything 2.0 seems to be one of the leading trends over the past couple of year(s). After the web, CRM is now being enhanced and revised into CRM 2.0. Check out this blog post by Paul Greenberg on CRM … Continue reading
Posted in CRM, CRM 2.0, Wiki
Leave a comment
