CRM works

CRM works http://blog.crmworks.nl News, views and trends on CRM Sat, 29 Oct 2011 13:50:13 +0000 en hourly 1 http://wordpress.com/ http://0.gravatar.com/blavatar/814064d25ba223abd337ee1a4f3961ab?s=96&d=http%3A%2F%2Fs2.wp.com%2Fi%2Fbuttonw-com.png CRM works http://blog.crmworks.nl Increasing vs. embracing complexity http://blog.crmworks.nl/2011/10/29/increasing-vs-embracing-complexity/ http://blog.crmworks.nl/2011/10/29/increasing-vs-embracing-complexity/#comments Sat, 29 Oct 2011 13:48:26 +0000 woutertrumpie http://blog.crmworks.nl/?p=161 Continue reading →]]> http://blog.crmworks.nl/2011/10/29/increasing-vs-embracing-complexity/feed/ 0 HBR, Embracing complexity, sept 2011 woutertrumpie HBR, Embracing complexity, sept 2011 Business and IT Communication Increasing complexity Rule based CRM, an architecture: step 1, Information Domains (1) http://blog.crmworks.nl/2011/10/28/rule-based-crm-an-architecture-step-1-information-domains-1/ http://blog.crmworks.nl/2011/10/28/rule-based-crm-an-architecture-step-1-information-domains-1/#comments Fri, 28 Oct 2011 13:31:35 +0000 woutertrumpie http://blog.crmworks.nl/?p=151 Continue reading →]]> http://blog.crmworks.nl/2011/10/28/rule-based-crm-an-architecture-step-1-information-domains-1/feed/ 0 woutertrumpie RulesattheCenter InformationDomains Re: Gartner: CRM, back to 1999? http://blog.crmworks.nl/2011/07/19/re-gartner-crm-back-to-1999/ http://blog.crmworks.nl/2011/07/19/re-gartner-crm-back-to-1999/#comments Tue, 19 Jul 2011 21:09:32 +0000 woutertrumpie http://blog.crmworks.nl/?p=148 Continue reading →]]> http://blog.crmworks.nl/2011/07/19/re-gartner-crm-back-to-1999/feed/ 0 woutertrumpie CRM innovation: Rule Based CRM is the way of the future! http://blog.crmworks.nl/2011/07/14/crm-innovation-rule-based-crm-is-the-way-of-the-future/ http://blog.crmworks.nl/2011/07/14/crm-innovation-rule-based-crm-is-the-way-of-the-future/#comments Thu, 14 Jul 2011 13:41:27 +0000 woutertrumpie http://blog.crmworks.nl/?p=144 Continue reading →]]> http://blog.crmworks.nl/2011/07/14/crm-innovation-rule-based-crm-is-the-way-of-the-future/feed/ 0 woutertrumpie On Accenture’s 2010 Global Consumer Survey http://blog.crmworks.nl/2011/02/28/on-accentures-2010-global-consumer-survey/ http://blog.crmworks.nl/2011/02/28/on-accentures-2010-global-consumer-survey/#comments Mon, 28 Feb 2011 19:39:52 +0000 woutertrumpie http://blog.crmworks.nl/?p=140 Continue reading →]]> http://blog.crmworks.nl/2011/02/28/on-accentures-2010-global-consumer-survey/feed/ 0 woutertrumpie On the “added” value of social networking data http://blog.crmworks.nl/2011/02/19/on-the-added-value-of-social-networking-data/ http://blog.crmworks.nl/2011/02/19/on-the-added-value-of-social-networking-data/#comments Sat, 19 Feb 2011 15:02:57 +0000 woutertrumpie http://blog.crmworks.nl/?p=133 Continue reading →]]> http://blog.crmworks.nl/2011/02/19/on-the-added-value-of-social-networking-data/feed/ 0 woutertrumpie Data-Mining Linkdump: 2011, Say/Mean Gap and Open Value Networks http://blog.crmworks.nl/2011/01/09/linkdump-2011-saymean-gap-and-open-value-networks/ http://blog.crmworks.nl/2011/01/09/linkdump-2011-saymean-gap-and-open-value-networks/#comments Sun, 09 Jan 2011 19:35:05 +0000 woutertrumpie http://blog.crmworks.nl/?p=126 Continue reading →]]> http://blog.crmworks.nl/2011/01/09/linkdump-2011-saymean-gap-and-open-value-networks/feed/ 0 woutertrumpie Slideshare: building a B2B social media business case http://blog.crmworks.nl/2010/02/07/slideshare-building-a-b2b-social-media-business-case/ http://blog.crmworks.nl/2010/02/07/slideshare-building-a-b2b-social-media-business-case/#comments Sun, 07 Feb 2010 19:58:44 +0000 woutertrumpie http://blog.crmworks.nl/?p=118 Continue reading →]]> http://blog.crmworks.nl/2010/02/07/slideshare-building-a-b2b-social-media-business-case/feed/ 2 woutertrumpie On the application of Social CRM (2) – Videos http://blog.crmworks.nl/2009/07/21/on-the-application-of-social-crm-2-videos/ http://blog.crmworks.nl/2009/07/21/on-the-application-of-social-crm-2-videos/#comments Tue, 21 Jul 2009 19:11:35 +0000 woutertrumpie http://blog.crmworks.nl/?p=111 Continue reading →]]> http://blog.crmworks.nl/2009/07/21/on-the-application-of-social-crm-2-videos/feed/ 1 woutertrumpie Linkdump – time to put a stake in the ground on social crm http://blog.crmworks.nl/2009/07/07/linkdump-time-to-put-a-stake-in-the-ground-on-social-crm/ http://blog.crmworks.nl/2009/07/07/linkdump-time-to-put-a-stake-in-the-ground-on-social-crm/#comments Tue, 07 Jul 2009 17:52:23 +0000 woutertrumpie http://blog.crmworks.nl/?p=107 Continue reading →]]> http://blog.crmworks.nl/2009/07/07/linkdump-time-to-put-a-stake-in-the-ground-on-social-crm/feed/ 0 woutertrumpie